Services

System Integration

Core Networking Solutions

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Our network expertise and knowledge is one of the best in the industry. We have implemented many complex network infrastructures and have spent a major part of our revenues in developing our own ‘end to end’ infrastructure among our group members. We offer the best of breed in network support infrastructure to you, as we will expect for ourselves. From local troubleshooting to remote fixing, performance monitoring and consulting our services can cater to networks of any size.

Our consultants will accompany you at every step in the design of the foundation of your IT architecture irrespective of the size of the infrastructure. We will grow with your organization to meet your challenges today and give you the advantage for tomorrow. Our Network Advisors will define your standard computing infrastructure and develop a plan for migration from the existing computing environment to that infrastructure.

Managed IT Services

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Springlink’s Managed Network Services offering is to manage enterprise infrastructures from an availability, manageability and performance perspective.

We can help you to manage your complex IT infrastructure by providing the right skills and process based framework to reliably deliver availability and performance of your IT infrastructure

We manage services offerings which is structured around three delivery models

  • > Onsite – Delivered through the Infrastructure Management Services
  • > Offsite – Delivered through our state of the art Enterprise Management Services
  • > Hybrid – This is a combination of both the above models.

We then define Statement of Work, Service level Agreement -covering service, deliverables, agreed response time, man power augmentation and problem / incident resolution parameters.

Video Conferencing

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Video Conferencing bridges the distance between your associates and you, enabling you to work side-by-side. We specialize in customizing the right Video Conferencing solution for you to help you achieve your objective whether for a point to point or a multipoint Video Conferencing over ISDN or IP or any combination thereof.

Network Security

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Networking & IT Security Solutions

Today’s business needs reliable and secure communication tools to interact with employees, customers and business partners. Converged Communications (IT and Non IT) – the convergence of voice, video and data over Internet Protocol (IP) – provides new ways for companies to connect, communicate and collaborate. By improving communication efficiency and speed, businesses become more competitive and less exposed to danger.
Through our strategic alliance partners, we provide solutions that reflect global standards of quality and processes.

We deploy, manage and optimize technology to help clients gain more from their investments in infrastructure communications with some of our key deliverables like: providing secure, unimpeded connectivity between employees and customers.

It’s well known that internal networks face higher risks of attacks when connected to public networks. At “Springlink”, Networking & IT Security Solutions is an important and essential part of our solution offering and we protect networks from all possible assaults & benefit our customers in terms of protecting critical business resources – identify and respond to evolving intimidation, complying with best practices and industry regulations – enforce business strategies.
We imagine beyond the conservative data networking and backing up technologies like unified communications, wireless and network resource optimization solutions.

Our gourmet of Network and Data Security services include

  • 1. Managed and unmanaged Structured Cabling Solutions
  • 2. Audio & Communication Infrastructure Solutions
  • 3. Data Communication Solutions
  • 4. Video Conferencing Solutions
  • 5. VOIP, MVS solutions
  • 6. Unified Communication Solutions
  • 7. Active Networking Solutions including Switching, Routing, Wired and Wireless network solutions
  • 8. Data Centre Network Solutions
  • 9. Network Audits including Vulnerability Assessment & Penetration Tests (VAPT)
  • 10. Network Security Solution

Passive Networking

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1. Expertise

Our technological expertise lies in providing the most optimum LAN and WAN networking solutions by understanding how the network interacts with applications and systems. We incorporate process improvement techniques into every engagement to ensure long-term operational stability. We also believe in developing our clients’ internal expertise. For this reason, we provide on-the-job knowledge transfer to ensure all skill gaps are addressed before the engagement ends.

2. Excellence

We do not believe in compromising on quality in order to minimize operational costs. So, we use industry best practices in technology, processes and skills management to deliver the highest quality of value-added solutions. This has not only helped us build strategic long-term partnerships with our clients, but also enabled us to create a stronghold in the fast-growing IT infrastructure market.

3. Product & Services

Our diverse portfolio of products and services falls under the broad portfolio of technology infrastructure management, simple to complex technical support solutions, security lifecycle services and professional services for the design and deployment of technology infrastructure. We combine the best industry expertise and a proven service delivery method to provide effective solutions.

6. IP Telephony & Voice Unified Communications

Springlink offers organizations of all sizes more than mere VoIP services: rather, we deliver a complete VoIP business phone system that integrates voice, unified communications (UC), and contact center capabilities. Unlike many providers, our VoIP telephone system is an all-in-one business communications solution; one that combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems.

7. Servers & Storage Solutions

SprinkLink offers converged infrastructure solution that consolidates the compute (server) tier and the storage tier into a single, integrated appliance. We use the same web-scale principles and technologies that power the IT environment at innovative web companies and cloud providers such as Google, Facebook, and Amazon. We make web-scale accessible to mainstream enterprises and government agencies without requiring an overhaul of their IT environments. We ensure lower cost, complexity of storage, advanced and enterprise-class storage capabilities.

8. WIFI & Wireless Roll Out

With limited network capacity, the increasing mobile users and higher traffic volumes require fast network rollout. Cross-products and cross-services also require high-quality network rollout.

Confronted with these challenges, Springlink provides wireless network rollout solutions for GUL, CL, WiTL and PS devices. With the integrated global supply system, proficient IT and tool platform, three levels of customer service system, our wireless network rollout solutions ensure fast project delivery. Complying with ISO9001/TL9000 quality standards, our wireless network rollout solutions ensure the highest project quality based on standardized operation processes, proficient PM personnel, professional training and certification system.

9. Remote Monitoring Services

The service has two modules which are classified as

  • Performance Monitoring
  • Availability Monitoring of the IT infrastructure.

These services measure and track performance /availability as defined by the customer. Timely reporting and escalations helps the respective teams to reduce the downtimes / service disruptions and improve the overall SLA commitments.